Are playstation 4 servers down: About PlayStation™ Store (US)

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[Update: Nov.

28] PlayStation Network (PSN) down or not working? You’re not alone, issue officially acknowledged

New updates are being added at the bottom of this story…….

Original story (published on July 28, 2021) follows:

Incoming is a service outage alert!

Is the PlayStation network down, or not working at the moment? Please be informed that the service is seemingly going through an outage in some regions which has got affected users to route to micro-blogging site Twitter and other online discussion platforms to highlight their concern.

Take a look at what some of those affected have to say:

PSN currently down. Of course it’s down when you want to make use of it and play a game with your other half to keep spirits up
source

Update: According to members in our Facebook group, psn appears to down in the US as well, and is showing signs that it is a world wide outage. Will update as new info comes. #PlayStation #psn #psndown
source

PSN is down I need you to put your mic in game.
source

Coming to whether there’s an official word on the matter, well, the official PSN status page has confirmed issues with Account Management and Gaming and Social. Here’s what the page says:

Affected platforms:
PS5

Affected services:
You might have difficulty signing in or creating an account for PlayStation Network. We’re working to resolve the issue as soon as possible. Thank you for your patience.

Start:28/07/2021, 2:40 PM

Affected platforms:
PS5

Affected services:
You might have difficulty launching games, apps or network features. We’re working to resolve the issue as soon as possible. Thank you for your patience.

Start:28/07/2021, 2:40 PM

Be informed, we’re keeping a continuous tab on the service’s social media and other official channels for more information.

So we’ll update this page with relevant info as and when we catch hold of any. In case you’re facing the problem discussed here, stay tuned for more updates.

Update 1 (September 01)

09:00 am (IST): Fresh reports on social media platforms such as Twitter indicate that users are still facing issues with the PlayStation network (PSN). The outage appears to be going on for hours, however, the official PSN status indicates that everything is operational.

Is the services down for anyone else? I can’t match with anyone (Source)

Yeah if only the SERVER WASNT DOWN (Source)

I finally get a chance to sit down and play Playstation…… annnnnnd Playstation Network is down…. (Source)

Update 1 (March 23, 2022)

04:59 pm (IST): Many users have taken to Twitter to report that PlayStation Network (PSN) is down or not working for them. Moreover, reports on Downdetector also suggest the same.

Luckily, Ubisoft team has come out to acknowledge this outage on their part, however, other game makers and PSN support itself is yet to address it.

Update 02 (March 24, 2022)

11:15 am (IST): It seems that everything has now returned to normal as the PSN service status page shows that all services are up and running.

Update 03 (April 13, 2022)

12:55 pm (IST): It appears that PlayStation Network is currently down or not working for many. Users are reporting that they are getting ws-37469-9 error. Moreover, reports on Downdetector also confirm the same.

Update 04 (April 16, 2022)

01:33 pm (IST): The recent outage with Playstation Network is seemingly resolved as we haven’t come across any fresh user reports on Downdetector.

Update 05 (June 3, 2022)

10:05 am (IST): Many users have taken to Twitter to report that PlayStation Network is currently down or not working for them. Moreover, reports on Downdetector also suggest the same.

06:54 pm (IST): According to reports on Downdetector, the recent outage with PlayStation Network has now been resolved.

Update 05 (Oct. 4, 2022)

12:29 pm (IST): Many gamers have taken to Twitter (1, 2) to report that PlayStation Network is down or not working for them. Moreover, reports on Downdetector also suggest the same.

Update 06 (Oct. 6, 2022)

04:09 pm (IST): According to reports on Downdetector, the recent outage with PlayStation Network has now been resolved.

Update 07 (Nov. 25, 2022)

10:02 am (IST): Multiple user reports (1, 2, 3) suggest that PlayStation Network is currently down or not working for many.

Update 08 (Nov. 28, 2022)

07:08 pm (IST): According to reports on Downdetector, the recent outage with PlayStation Network has now been resolved.

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Problems signing in to PlayStation™Network (Russia)

Learn how to solve the most common problems when connecting to PlayStation™Network (PSN).

• Forgot your password?
• Forgot your PSN sign-in ID (email address)?
• Remember your username and password, but can’t log in?
• Can someone else use your account?
• Having problems with 2-Step Verification?
• Prevent account problems in the future

Forgot your password?

If you have forgotten your password or verification information (such as your date of birth), please see the guide below to help you regain access to your account.

Reset password

Forgot your PSN sign-in ID (email address)?

• Check your inbox and make sure there is no email with the subject «Purchase a PlayStation» in any of the folders, including the junk and suspicious email folders. If you find an email address associated with your account, please reset your password following the instructions in the guide below.

Reset password

• If you still don’t remember the email address associated with your account, please contact us.

Contact PlayStation Support

Remember your username and password, but can’t log in?

• Have you verified your sign-in ID (email address)?
  Find an email with the subject «PlayStation Verification» in your inbox and click on the link in the email to verify your login ID.

• Has your system software been updated to the latest version?
  Select your console for more information.

Update PS5™ console system software

Update PS4™ console system software

Reset password

• Turn off your console and router, and then turn them back on.
  If you are using Wi-Fi to connect your console to the Internet, try using a wired connection. For more information on troubleshooting connectivity issues, go to Troubleshooting and Connectivity.

• Try to log in to the account management page.
  If you cannot access your account, you may have been blocked. Check out the guide below for more information.

Suspend access to PSN

Can someone else use your account?

If you think your account has been hacked, please see the guide below for more information.

Stolen (hacked) accounts

Having problems with 2-Step Verification?

If you’re having trouble receiving your verification text message or code, please see the guide below to regain access to your account.

2-Step Verification Issues

What to do if you can’t connect to PlayStation Network

PSN is a tool that allows gamers to play on their PS3 or PS4 online, buy games from the PS Store, and more. Therefore, many are very upset when their console, for unknown reasons, does not connect to the Playstation Network. Let’s try to figure out why this happens.

How to solve the problem when you cannot connect to the PlayStation Network.

What does it look like? We click on the PS Store icon or even just log in, after which the message appears: «Unable to sign in to PlayStation Network». In some cases, error codes are indicated. The user may also see: «You have been logged out of the PlayStation Network.» This happens on both PS3 and PS4.

Internet

Typically, most login problems are due to incorrect network settings. This applies to both the router and the set-top box itself. First of all, check the Internet connection from different devices. If you can’t connect only with Playstation, then the point is in it, and not in the absence of the Internet.

TP Link router

The system sometimes does not enter the «Network» due to an incorrectly configured connection to the router. Most often, this method works if you connect through a TP Link router. But it is possible that it is suitable for other devices.

First, check if you can enter the Playstation Network by connecting not via Wi-Fi, but via an Ethernet cable. If this is how it works, it’s a matter of incorrectly configuring the wireless connection.

1. Go to the settings menu.
2. Select the «Network» section.
3. Find the WAN tab.
4. Open «Advanced»
5. Set the MTU parameter to 1480.

After that, try to log into PSN again. Most likely everything will work.